- STAEDEAN documentation guidelines and processes
- Documentation processes
- Activities
The technical writer can receive feedback on documentation from the service department.
Feedback on documentation can come from several sources, for example:
- Customer
- Partner
- Internal (STAEDEAN service or support colleagues)
- Bug solution (Code changes to solve a bug can require a documentation change)
The technical writer assesses the feedback.
If a documentation change is required, the technical writer creates a DevOps task with description and estimated time of the required work in number of hours.
The documentation task is added to the appropriate product increment PBI.